-------- Original Message --------

Subject:	Confirmed Venere.com Reservation - IHR12742744
Date:	Wed, 30 Nov 2011 16:23:56 +0100 (CET)
From:	customer.service@venere.com
To:	kn@sudotech.net

Your reservation has been confirmed.

We suggest printing a copy of this email and bringing it with you to the hotel.

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Reservation Summary
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NAME: Kevin Noe
EMAIL: kn@sudotech.net

RESERVATION NUMBER: IHR12742744
RESERVATION STATUS: confirmed

CHECK-IN DATE: 29 May 2012
CHECK-OUT DATE: 30 May 2012
NUMBER OF NIGHTS: 1

Hotel: Best Western Hotel Atlántico
City: Madrid

ROOMS BOOKED:
                         1 Double Room - Stay 4 nights save 30%         Daily total

29/05/2012                         123.00 EUR          123.00 EUR

Total price :                                          123.00 EUR

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Contact Information of the Hotel Best Western Hotel Atlántico
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Hotel Best Western Hotel Atlántico
ADDRESS: Gran Via 38
CITY: Madrid

Hotel EMAIL: htlatlantico@venere.com
TELEPHONE: +34-915226480
FAX: +34-915310210

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Price, Deposit and Payment
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TOTAL PRICE:        123.00 EUR 


The following fees and deposits are charged by the property at time of service, check-in, or check-out.  Hot and cold buffet breakfast fee: EUR 9 per person (approximate amount) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

Your credit card will not be charged by Venere.com. 
Payment is to be made directly to the hotel at the end of your stay. 
If the property requires a deposit or advanced payment, this information will be indicated in the following section.



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Cancellation Policy - Penalty
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You may cancel the reservation without being charged the penalty indicated by the property by: SUNDAY, MAY 27, 2012 at 11:59 pm (GMT +2h) You cannot cancel your reservation if you selected and booked a room indicated as "PREPAID/NON REFUNDABLE". 
Venere.com never charges a penalty for cancellations. The Hotel Best Western Hotel Atlántico has the right to charge a penalty for cancellation requests made after the deadline indicated above and/or if you do not follow the instructions specified in the section "How to Cancel Your Booking". 
 


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How to Cancel Your Booking
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Please access your reservations at the following address:

https://secure.venere.com/user/index.jsp?pid=12742744&lg=en&ref=1276852

Insert your registered email address and the password sent to you and follow the cancellation procedure.
Venere.com does not accept cancellation requests sent via email to our Customer Service Department, even if the request is sent before the cancellation policy expires. All cancellations need to be made following the above instructions.


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Additional Information on the Hotel Best Western Hotel Atlántico
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Hotel Best Western Hotel Atlántico WEB PAGE:
http://www.venere.com/best-western/madrid/hotel-atlantico/?ref=1276852

Check-in: the rooms are available between midday and midnight.
  Check-out: it is necessary to leave the rooms not later than midday.

HOW TO REACH THE PROPERTY
By underground
  The nearest underground stops are Gran Vía, light blue line n. 1 or green line n. 5, and Callao, green line n. 5 or yellow line n. 3.   

  By airplane
  From the Madrid-Barajas airport: take the underground line 8 for 4 stops until Nuevos Ministerios. Take the navy blue line 10 towards Puerta del Sur and step off at Colón. Then switch to green line n. 5 to Gran Vía.

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Feel free to contact us should you have further requests or suggestions at our email address:
customer.service@venere.com

Please remember to always indicate your reservation number.

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Like our service? Tell others! If you happen to have a website or blog of your own, please consider reviewing us and/or placing a link to Madrid  Best Western Hotel Atlántico at http://www.venere.com/best-western/madrid/hotel-atlantico/. We value your feedback!
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More ways to connect with us! 
We are on Facebook at http://www.facebook.com/venerecom and on Twitter at http://www.twitter.com/Venere_Hotels

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Thank you for using Venere.com,

The Venere.com team

--
Venere Net S.p.A. with sole shareholder
Via della Camilluccia 693, Rome, Italy
Subject to the direction and coordination of Hotels.com LP

Corporate capital € 1.120.600 (fully paid in)   
Fiscal Code and VAT number 05649781001    
REA:  Roma  910870

Email:  customer.service@venere.com